Reference · Appendix B
Shop Forms
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B.1 Job Order / Intake Form
[SHOP NAME] — DTI BN No. ________ — SRE Accreditation No. ________ — TIN ________
| Field | Entry |
|---|---|
| Job Order No. | |
| Date / time received | |
| Customer name | |
| Contact number / email | |
| Device type / brand / model | |
| Model number (e.g. SM-…, A…) | |
| Serial no. / IMEI (verified from device) | |
| Colour / storage capacity | |
| Accessories received (SIM, case, charger, stylus, memory card) | |
| Physical condition (scratches, dents, cracks, missing screws) — photos taken? Y / N | |
| Liquid damage indicators | |
| Customer complaint (in customer’s words) | |
| Device powers on at intake? Y / N | |
| Passcode provided? Y / N (customer may decline) | |
| Data backed up by customer? Y / N | |
| Apple Find My / Google account status confirmed with customer | |
| BitLocker/FileVault recovery key available (computers) | |
| Diagnostic fee (if any) | |
| Estimate (parts grade: genuine / aftermarket HQ / economy) | |
| Estimated completion date | |
| Deposit received | |
| Technician assigned |
Terms (customer to read and sign):
- I confirm that I am the owner of this device or am authorised by the owner to have it repaired.
- I understand that repairs may result in data loss. I am responsible for backing up my data.
- I understand that devices with liquid damage, previous repairs, or board-level faults may develop further faults during or after repair, and that the shop is not liable for pre-existing faults recorded above.
- I understand that factory water resistance cannot be guaranteed after a device is opened.
- The shop will contact me for approval before any work exceeding the estimate.
- Devices not collected within ____ days of notification of completion will incur a storage fee of ₱____ per day, as agreed.
- Personal information is collected only for the purpose of this repair and handled under the shop’s privacy notice in accordance with the Data Privacy Act of 2012.
- Warranty: ____ days on the replaced part and workmanship, excluding physical damage, liquid damage, and repairs by others after release.
Customer signature: __________________ Date: __________
B.2 Release Form
| Field | Entry |
|---|---|
| Job Order No. | |
| Work performed | |
| Parts used (grade, supplier batch) | |
| Invoice No. | |
| Warranty period and expiry date | |
| QC checklist completed and attached | Y / N |
| Accessories returned | |
| Customer tested device before leaving | Y / N |
Received in good working order: __________________ Date: __________
B.3 Smartphone QC Checklist
| Function | Pass | Fail | Notes |
|---|---|---|---|
| Display: colours, uniformity, dead pixels, brightness range | |||
| Touch: full area, edges, multi-touch | |||
| Auto-brightness / ambient light sensor | |||
| Proximity sensor (screen off during call near ear) | |||
| Front camera (photo + video) | |||
| Each rear camera, focus, zoom, OIS, flash | |||
| Face ID / fingerprint | |||
| Earpiece | |||
| Loudspeaker | |||
| Microphones (voice memo, video recording, call) | |||
| Cellular call, SIM detection, signal | |||
| Wi-Fi, Bluetooth, GPS, NFC | |||
| Wired charging (with current check), wireless charging | |||
| Buttons: power, volume, mute/action | |||
| Vibration / haptics | |||
| Gyroscope / accelerometer (rotate screen) | |||
| Battery health / parts message status | |||
| Frame/screen seated flush, no gaps |
B.4 Laptop / PC QC Checklist
| Function | Pass | Fail | Notes |
|---|---|---|---|
| POST and boot to OS | |||
| Display: panel, backlight, external output | |||
| Keyboard (all keys tested with a key-test tool), backlight | |||
| Touchpad, clicks, gestures | |||
| USB ports (each), USB-C charging and data | |||
| Audio: speakers, headphone jack, microphone | |||
| Webcam | |||
| Wi-Fi, Bluetooth, Ethernet | |||
| Battery charges; battery report reviewed | |||
| Temperatures under 10-minute stress test | |||
| Storage health (S.M.A.R.T.) | |||
| Fans spin and respond to load | |||
| All screws installed; feet and covers fitted |